Hotel operations platform

One system for the whole property. One set of numbers you can trust.

Reservations, front desk, restaurant and bar, spa, banquets, sales and accounts all run on one property record — so today’s occupancy, revenue and outstanding come from the same place instead of six spreadsheets.

Built for Indian hotels and resorts. Pricing is published in full below.

AThe Nilaya, Udaipur
Sandbox

Occupancy

0%4.2%

ADR

₹02.1%

RevPAR

₹06.4%

Room revenue

₹0.00L1.3%

Today, as it happens

  • 10:02Enquiry received — 2 rooms, 14–16 Mar
  • 10:08Quotation sent to Mehta Industries
  • 10:16Reservation confirmed — Deluxe 204
  • 10:17Availability updated across channels
  • 11:24Restaurant bill ₹2,140 posted to folio 204

The problem

Your hotel already has systems. They just don't talk to each other.

Most properties didn't choose this. It accumulated — an OTA connection here, a POS there, corporate leads in a spreadsheet, accounts in Tally. Every join between them is a person retyping something, and every retyped number is a number somebody will later argue about.

What you runWhere it lives today
OTA bookingsChannel manager, separate login
Front deskPMS, separate system
Guest enquiriesWhatsApp, on someone's phone
Corporate leadsExcel
Travel agentsWhatsApp
Restaurant & barA separate POS
AccountsTally or Excel
Rates & revenueAnother spreadsheet

The cost is not the software licences. It is the enquiry nobody followed up, the bar tab that never reached the room, and the fact that no two reports agree on what the hotel actually earned last month.

One hotel, one system

Eight systems. None of them talking.

One system for the whole property.

Every gap between them is a person retyping a number. Asyncotel holds the guest, the availability and the ledger in one place, so nothing has to be carried across by hand.

PMS

1,284 reservations

OTA extranet

Bookings & rates

Corporate leads.xlsx

46 accounts

Tally

Ledger postings

Restaurant POS

312 covers

Rates sheet

12 room types

WhatsApp

34 enquiries

Agent WhatsApp

18 agents

Asyncotel

AThe Nilaya, Udaipur
Sandbox

Occupancy

0%4.2%

ADR

₹02.1%

RevPAR

₹06.4%

Room revenue

₹0.00L1.3%

Today, as it happens

  • 10:02Enquiry received — 2 rooms, 14–16 Mar
  • 10:08Quotation sent to Mehta Industries
  • 10:16Reservation confirmed — Deluxe 204
  • 10:17Availability updated across channels
  • 11:24Restaurant bill ₹2,140 posted to folio 204

One guest record

The same guest across reservations, outlets and invoices.

One availability

Every channel draws from the same rooms.

One ledger

Night audit posts the day the desk actually produced.

The guest lifecycle

Follow one guest all the way through.

From the first enquiry to the invoice and back again — the same record, handled by a different part of the system at each stage. Click a stage to see what the hotel sees.

Sales CRMLive

Enquiry

A lead with a source, dates, room requirement and an owner — not a note on somebody's phone.

What the system records

  • 10:02 Enquiry received
  • 10:04 Assigned to Priya
  • 10:08 Quotation sent

Sandbox illustration

What it runs

Four parts of the hotel, behaving as one.

Start with the front desk. Add outlets, distribution and the back office as the property needs them — without a migration or a second login.

Front office

The desk your team lives in.

Stay view, reservations, guest registration and room status on one screen — with housekeeping and keys attached to the same record.

  • Stay view & occupancy timeline
  • Reservations & guest registration
  • Housekeeping tasks & inspection
  • Laundry, guest and in-house
Explore front office

Outlets

Every revenue centre, on the same bill.

Restaurant, bar, spa and banquets run as full outlets with their own menus and staff — while an in-house guest's charge still lands on their room folio.

  • Restaurant POS with kitchen tickets
  • Bar POS, happy hours & events
  • Spa therapists, rooms & memberships
  • Banquet halls, packages & quotations
Explore outlets

Sales & distribution

Where the business comes from.

OTA rates and availability, commission-free direct bookings, and the corporate accounts and agents behind your weekday occupancy.

  • Channel manager, both directions
  • Commission-free booking engine
  • Corporate accounts & travel agents
  • Leads, enquiries & quotations
Explore sales & distribution

Back office

The books, closed nightly.

Night audit, ledger, receivables and payables, stores and payroll — so your accountant works in the same system as your front desk.

  • Night audit & general ledger
  • Receivables, payables & GST
  • Inventory, stores & procurement
  • HR, attendance & payroll
Explore back office

Visibility

The questions you ask your team every morning.

If getting an answer means three phone calls and someone opening a spreadsheet, the answer arrives too late to act on. These come from one screen instead.

  • How many rooms are sold today?
  • What is today's occupancy?
  • What are today's arrivals and departures?
  • Which rooms are vacant, dirty or out of order?
  • What did the restaurant and bar take?
  • Which corporate account or agent produced this booking?
  • What is outstanding, and from whom?
  • What is our ADR and RevPAR?
  • What is tomorrow's forecast, and why is occupancy low? — not yet
Omnichannel CRMPlanned

Where most hotel enquiries actually arrive.

A guest asks about a room on WhatsApp, calls to negotiate, then emails their GST details. Today that conversation lives on three people’s phones. Our plan is to hold all of it against one guest — and this is the next major thing we are building after the operating layer.

  • One number, your whole team

    Enquiries from the hotel's own WhatsApp number routed to the right person, with assignment, notes and handover.

  • Every channel on one timeline

    WhatsApp, calls, email and website enquiries against one guest, so the story doesn't restart with each shift.

  • Answered in the guest's language

    Replies in whatever language the guest writes in — the reason Indian properties lose fewer international enquiries.

  • Nothing goes unanswered

    An unworked lead escalates on its own: salesperson, supervisor, manager.

Not available today. Asyncotel does not currently connect to WhatsApp or send messages of any kind. The panel alongside is our design for it.

Revenue intelligencePlanned

Then ask the hotel why.

Once every reservation, charge and invoice lives in one place, the interesting question stops being “what happened” and becomes “why, and what should I do about it.” That is what we are building toward — and it only works because the operating layer underneath it is real.

  • Net revenue by source, after commission and discount
  • Revenue leaks — unbilled services, uncollected payments, rate mismatches
  • Opportunities — dormant guests, weak nights, unworked corporate demand
  • A single hotel health score, with today's five actions

None of this is built. We are finishing the operating layer first — an intelligence layer over records nobody trusts is worth nothing.

Ask AsyncotelDesign preview

Why is occupancy low next weekend?

Saturday is at 42% against a comparable-date average of 61%. Pickup is 22% behind normal and your rate sits about 12% above the competitive set.

Suggested

  • Reduce Saturday BAR by 7%
  • Release 4 rooms held for corporate
  • Offer 32 dormant past guests a weekend rate

Sandbox illustration. Asyncotel cannot answer questions like this today.

Who it's for

Different jobs, one set of records.

Everyone works from the same data, but nobody sees more than they should — permissions follow the department and the plan.

Owner

Needs: To know what the property did without asking four people.

Gets: Occupancy, revenue, arrivals and outstanding on one dashboard, from the same records the desk works in.

General manager

Needs: To see operations and revenue in the same place.

Gets: Stay view, room status, outlet performance and the night audit — plus roles that keep each department in its own lane.

Front office

Needs: To check a guest in without opening three systems.

Gets: Reservation, registration card, room assignment and keys on one screen, with the folio already running.

Sales

Needs: To stop losing enquiries between shifts.

Gets: Leads, enquiries, quotations, corporate accounts and agents recorded against the same guests the hotel already has.

Outlet managers

Needs: To run F&B without a separate POS contract.

Gets: Menus, tables, orders and kitchen tickets per outlet — with room-charge posting built in.

Accounts

Needs: To stop rebuilding the month from paper.

Gets: Night audit posting into the ledger, receivables and payables, GST invoicing and department P&L.

Built for Indian hotels

The compliance work, done inside the product.

International hotel software treats Indian statutory requirements as a local customisation. We treat them as core, because a property cannot legally operate without them.

GST invoicing, not a workaround

Tax invoices are generated in-product with sequential numbering, CGST/SGST or IGST resolved from the guest's state, and 18% applied at the line level in whole paise — so totals don't drift by a rupee over a month.

Daily police reporting

Guest details captured at check-in flow into the daily police report, so the front desk files a statutory return instead of re-copying a register at midnight.

Digital registration cards

The registration card is completed and signed on screen or on the guest's own phone, stored against the reservation, and printable when someone asks for it.

8

Operational modules on one platform

14 days

Free trial on every self-serve plan

18% GST

Compliant invoicing, generated in-product

₹1,500

Entry pricing per month, published openly

Integrations

A short list, honestly described.

We would rather run three integrations properly than show you a wall of logos we don't maintain.

OTA distribution

Rates and availability go out; OTA reservations come back into the same reservation list. Connectivity to the OTAs — including Booking.com, MakeMyTrip and Goibibo — is delivered through our distribution partner.

Razorpay

Subscription billing for your Asyncotel plan, with a GST invoice raised against every charge.

Google Business Profile

Connect the property's Google listing to read and respond to reviews and keep profile details current from inside Asyncotel.

Where it's going

Run the property first. Then read it back.

Asyncotel is being built in a deliberate order, because intelligence over records nobody trusts is worth nothing. These are the next layers — each marked with where it actually stands.

See the full architecture

Command Center

In development

One screen for the owner: what the property did today, what needs attention, and where revenue is available.

Revenue intelligence

Planned

Net revenue by channel after commission, leak detection across unbilled and uncollected items, and an opportunity engine for weak nights and dormant guests.

Lead follow-up & SLA

Planned

An unanswered enquiry escalates on its own — salesperson, supervisor, manager — so nothing is lost between shifts.

AI hotel manager

Planned

Ask why occupancy is low tomorrow and get an answer drawn from your own property's records.

  • Live — Available today on the plans shown.
  • In development — Partially built. Not yet available to customers.
  • Planned — Specified and designed. Not built.

Pricing

Published in full. Priced by rooms.

These figures are read from the same catalogue our billing system charges from — the page cannot show a number we would not invoice. Prices exclude 18% GST.

1-10 bracket

Starter

Run your front desk with less chaos

₹1,500/mo

for 10 rooms

  • Dashboard & analytics
  • Stay view
  • Reservations (GRC + AI scan)
  • Guests & room view
  • Laundry & housekeeping
  • Sales CRM
Start trial
Popular

Growth

Sell on every OTA and your own site

₹2,500/mo

for 10 rooms

  • Everything in Starter
  • Channel Manager
  • Booking Engine
  • Smart key management
  • Daily police report (Atithi-ready)
  • OTA rate & availability sync
  • Commission-free direct bookings
Start trial

Business

Every department, every outlet — one platform

₹5,000/mo

for 10 rooms

  • Everything in Growth
  • Restaurant & Bar
  • Banquet & Events
  • Spa & Wellness
  • Inventory & Stores
  • HR & Payroll
  • Accounting & Finance
  • Smart key management
Start trial

Enterprise

Tailored for chains and large properties

Custom

Tailored pricing

  • Everything in Business
  • Revenue Manager (coming soon)
  • Review Management (coming soon)
  • Dedicated account manager
  • Custom SLA & onboarding
Talk to sales

OTA listing setup (₹7,000) and guided onboarding (₹3,500) are one-time services, billed separately. See what they include.

Questions

Answers, without the hedging.

See it against your own property.

Start a 14-day trial and set up your real room types and rates, or book a walkthrough and we will run it with your numbers.